Effective Date: 18/01/2021
Company: ERP Hubspot Technologies Private Limited
Thank you for choosing ERP Hubspot Technologies Private Limited. At ERP Hubspot, we are committed to maintaining the highest standards of privacy and security for our users, including hospitals, medical professionals, students, and educational institutions. This Privacy Policy explains how we collect, use, protect, and share your personal data, as well as your rights and choices regarding the information we handle.
Last Updated: 30-12-2024
This Privacy Policy is prepared in compliance with relevant legal requirements, including:
- Section 43A of the Information Technology Act, 2000 (“IT Act”).
- Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”).
- Digital Personal Data Protection Act, 2023.
It explains the following:
- The personal and institutional information we collect
- How we use and protect this information
- Your rights regarding access, correction, and consent
1. Information We Collect
Personal Information
When you use our hospital ERP systems, e-learning platforms, or related solutions, we may collect the following:
- Patient/Student Data: Name, age, gender, contact details, and enrollment/registration numbers.
- Medical & Educational Records: Treatment history, prescriptions, lab reports, academic performance, or attendance logs.
- Institution Details: Hospital/college name, department, staff/faculty information.
- Payment Information: Bank details, UPI, or card details for processing subscriptions, course fees, or medical billing.
- Device & Server Info: IP address, operating system, and cookies for improving user experience.
2. How We Use Your Information
Healthcare Use Cases
- Managing patient records securely within hospital ERP modules.
- Enabling appointment scheduling, prescription tracking, and billing management.
- Ensuring compliance with healthcare record-keeping standards.
Education Use Cases
- Managing student attendance, performance tracking, and e-learning activities.
- Sending academic updates, exam schedules, and institutional notifications.
- Processing admission fees, tuition payments, and generating receipts.
General Communication
- Sharing service updates, newsletters, or policy changes.
- Providing customer support through email, phone, or chat.
- Sending reminders for training sessions or software updates.
3. Information Sharing
Third-Party Service Providers
We may share limited data with secure third-party payment gateways, hosting providers, or communication tools to provide uninterrupted services.
Legal Compliance
We may disclose information to comply with applicable medical or educational regulations, court orders, or government authorities when legally required.
4. Eligibility Criteria
Our services are intended for use by institutions, administrators, faculty, healthcare staff, and students above 18 years of age. ERP Hubspot does not knowingly collect personal data from minors without guardian or institutional consent.
5. Security Measures
- Data stored in hospital/education systems is encrypted and access-controlled.
- Regular audits, firewalls, and antivirus tools are deployed to prevent breaches.
- SSL/TLS encryption is used for secure data transfer.
6. Adherence to Data Protection Laws
We comply with IT Act, SPDI Rules, and the Digital Personal Data Protection Act, 2023. In case of a data breach, affected users and authorities will be notified as per legal requirements.
7. Your Rights and Choices
- Access & Correction: You may request corrections or updates to your data.
- Opt-out: You can opt-out of promotional messages at any time.
- Data Portability: You may request a machine-readable copy of your data.
8. Changes to This Policy
We may update this Privacy Policy based on evolving hospital and education sector requirements. Updated policies will always be posted with a revised “Last Updated” date.
9. Dispute Resolution
Any disputes shall be resolved as per the Arbitration and Conciliation Act, 1996, in New Delhi, India. Both parties may seek legal remedies if necessary.
10. Contact Us
For privacy concerns, please contact us:
- ERP Hubspot Technologies Private Limited
- Email: [email protected]
- Phone: +91-9560603239
