Thank you for choosing ERP Hubspot Technologies Private Limited. At ERP Hubspot, we are committed to maintaining the highest standards of privacy and security for our users. This Privacy Policy outlines how we collect, use, protect, and share your personal data, as well as your rights and choices regarding the information we handle.
Last Updated:30-12-2024
This Privacy Policy is prepared in compliance with relevant legal requirements, including:
- Section 43A of the Information Technology Act, 2000 (“IT Act”).
- Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”).
It explains the following
- The personal information we collect
- How we collect and use this information
- How we protect, share, and process your information
1. Information We Collect
Personal Information
When you register for our software, we collect certain personal details necessary to provide our services effectively and ensure smooth transactions. The types of personal information we collect include:
- Name: To personalize our communication and establish a professional relationship.
- Contact Details: This includes your email address, phone number, and mailing address. We use this to send you important updates, payments, or customer support communications.
- Institution Name and Country: This helps track and process data related to your institution's activities, making our services more efficient.
- Device and Server Information: We may collect browser and device details such as your IP address, operating system, and language preferences. Temporary and permanent cookies are also used to improve your user experience.
2. How We Use Your Information
Providing Services
We use your personal information for the following purposes:
- Managing Your Account: To create, manage, and personalize your account, enabling access to features and services that match your preferences.
- Attendance Records: For educational institutions, attendance tracking is used to monitor student participation and address any attendance-related issues.
- Payment Processing: We collect payment details, including bank account or UPI information, to facilitate fee payments and transactions.
- Transaction Records: We store details about payments made, receipts, and outstanding amounts for record-keeping and account management.
Communication
We may use your contact information to:
- Send important updates related to your account or service.
- Provide customer support.
- Send promotional communications, such as product updates, newsletters, or institutional notices. You can opt-out of promotional communications at any time.
3. Information Sharing
Third-Party Service Providers
To improve our services, we may collect basic information from third-party sources. If you interact with our campaigns on platforms like Facebook, Instagram, or WhatsApp, we may collect data to understand user preferences and enhance our offerings.
Legal Compliance
We may share your information to comply with applicable laws, regulations, or legal requests. This could include responding to government authorities, court orders, or legal obligations. Additionally, we may share data to enforce our terms and conditions or protect our legal rights.
4. Eligibility Criteria
Our services are not intended for individuals under the age of 18.
ERP Hubspot Technologies does not knowingly collect or process personal data from minors. If we detect such information, we will take immediate action to remove it.
5. Security Measures
Data Security
We adopt robust security practices, including firewalls, antivirus software, and access controls, to protect your personal information from unauthorized access, disclosure, or alteration.
Encryption
To safeguard sensitive data, we use encryption protocols like Transport Layer Security (TLS) or Secure Sockets Layer (SSL) to protect your information during transmission.
6. Adherence to Data Protection Laws
Digital Personal Data Protection Act, 2023
We are committed to protecting your personal data as per the provisions of the Digital Personal Data Protection Act, 2023. We adhere to the following principles:
- Lawful Processing: We only collect and process your personal data for lawful, specific purposes.
- Consent: We obtain explicit consent from you before processing any sensitive personal information.
- Data Minimization: We collect only the information necessary to provide our services.
- Data Breach Notification: In the event of a data breach, we will notify you and the relevant authorities as per the legal requirements.
7. Your Rights and Choices
Access and Correction
You have the right to access the personal information we hold about you. If any information is inaccurate or outdated, you may request corrections or updates. You can easily update your details via your account settings or contact us directly.
Opt-out
You have the option to opt-out of receiving promotional emails or notifications at any time. Instructions on how to unsubscribe will be provided in our communications.
Data Portability
Upon request, we will provide you with a structured, machine-readable copy of your personal data for your convenience.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the “Last Updated” date will be revised accordingly. Please review this policy regularly to stay informed about how we handle your personal information.
9. Your Consent
By accepting this Privacy Policy, you consent to the collection, use, and disclosure of your personal information as described. While providing personal information is voluntary, please note that declining to provide certain data may restrict your access to certain features or services.
10. Dispute Resolution
Any disputes arising from this Privacy Policy shall be resolved through arbitration, as per the Arbitration and Conciliation Act, 1996. The arbitration shall take place in New Delhi, India, with each party bearing its own costs. However, either party may seek injunctive relief from a court of competent jurisdiction if necessary to prevent irreparable harm.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please don’t hesitate to contact us. We value your privacy and are committed to addressing any inquiries you may have.
- ERP Hubspot Technologies Private Limited
- Email: support@erphubspot.com
- Phone: +91-9560603239
